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Privacy Policy

How Korvixa collects, uses, and protects your personal information.

Last Updated: February 19, 2025 | Effective Date: February 19, 2025

Korvixa ("we," "us," or "our") operates the website at https://korvixa.org (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for automotive services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information you provide directly: When you fill out our contact form, call us, or email us, we may collect your name, email address, phone number, vehicle information, and any details you include in your message.

Automatically collected information: When you visit the Site, our web server may record standard technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps. This data is used for security and site performance analysis.

Cookies and similar technologies: We use cookies to improve your browsing experience. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and schedule appointments
  • Provide automotive repair and maintenance services
  • Maintain vehicle service history records
  • Send service reminders and appointment confirmations (with your consent)
  • Improve the content and functionality of our website
  • Comply with applicable legal obligations
  • Detect and prevent fraudulent or abusive use of our services

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:

  • Service providers: Trusted third parties who assist us in operating our website or conducting business (e.g., email hosting, analytics), bound by confidentiality obligations
  • Legal requirements: When required by law, court order, or other legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice provided
  • Safety: To protect the rights, property, or safety of Korvixa, our customers, or others

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining vehicle service records, complying with legal obligations, and resolving disputes. Vehicle service records are typically retained for a minimum of seven years. Contact form submissions are retained for up to two years.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protective practices.

6. Your Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, including:

  • The right to know what personal information we hold about you
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt out of marketing communications

To exercise any of these rights, contact us at [email protected] or call +1 731-685-2180. We will respond to verified requests within 30 days.

7. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include the right to know, delete, correct, and opt-out of the sale or sharing of personal information. Korvixa does not sell personal information. To submit a CCPA request, contact us at the address below.

8. Children's Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 731-685-2180
  • Mail: Korvixa, 12 Belah Cres, Carlisle CA3 9TX, United States